This is where you might find documents and resources that you are looking for… but if you don’t, let us know and we would be happy to help.
Welcome to Allowah
Client Rights
Privacy Policy
NDIS Update – Click to download presentation
Parent Partnership
Antimicrobial Stewardship – Consumer Guide
Effective communication
Tips for effective communication
Falls Prevention
Falls Prevention (Arabic)
Falls Prevention (Chinese)
Hand hygiene
Healthcare Associated Infections
Health Care Rights
Health Care Rights(Arabic)
Incidents – what happens when something goes wrong
Looking after your back
Open Disclosure
Open Disclosure (Arabic)
Palliative Care
Pressure Injuries
Pressure Injuries (Arabic)
Pressure Injuries (Chinese)
REACH programme – what to do if you are worried about your child while at Allowah
At Allowah we respect the right of children and their families to make a complaint.
See below for more information.
Complaints information in English
Complaints information in Arabic
We recognise the right of all children and young people to live free from harm, abuse and exploitation.
We believe that Allowah ought to be a place of safety and refuge for children, young people, and others, that they be, and feel, safe from any threat when at Allowah or involved in activities operated by Allowah, or accessing services provided by Allowah.
We believe that Allowah should be a place where people can disclose abuse and have it dealt with effectively.
When making decisions about children and young people, the main consideration must be their safety, welfare, and wellbeing.
We recognise, welcome and uphold the Child Safe Standards at Allowah. These are:
We love to hear what you think…
…so if you have a Compliment, Complaint or Suggestion, please let us know. You can do that in person or click here and your feedback will be sent to our CEO, Elizabeth McClean. If you want to chat further about the response, we will make a time to meet in person.
Thank you for your patience as we update our website to reflect Allowah’s next chapter and the changes announced in June this year. If you have any questions, please contact our CEO Elizabeth McClean at emmclean@pcnsw.org.au.